Website Privacy Policy


The Push Incorporated
ABN 57 607 174 245

1. Your rights in relation to privacy

The Push Incorporated (The Push) understands the importance of protecting the privacy of an individual’s personal information.

This policy sets out how The Push aims to protect the privacy of your personal information, your rights in relation to your personal information managed by The Push and the way The Push collects, holds, uses and discloses your personal information.

In handling your personal information, The Push complies with the Privacy Act 1988 (Cth) (Privacy Act), the 13 Australian Privacy Principles in the Privacy Act and all relevant Australian privacy laws.

This policy may be updated from time to time.

2. What kinds of personal information does The Push collect?

Personal information is information or an opinion about an identified, or reasonably identifiable, individual. During the provision of its products and/or services, The Push may collect your personal information.

 Generally, the kinds of personal information The Push collects are: 

  1. contact and identification information such as your name, address, date of birth, telephone number, email address or other types of verification details;

  2. where you are acting on behalf of another entity (whether as an employee, director or other representative), details of that entity and your relationship with it;

  3. sensitive information, including information about your gender, location, identity, philosophical beliefs, sexual orientation and/or criminal record;

  4. any information relevant to the recruitment process, including sensitive information, where you are applying for a position with The Push and the information is relevant for your progress, or where you are an employee and the information is relevant to your employment with The Push; and 

  5. any other information required for The Push’s functions and activities.

The Push confirms that although relevant financial information may be collected through verified and secure third parties (eg Paypal, Xero, Stripe, Eventbrite and Zoom), The Push will not collect your financial details (eg bank account details) through these third parties.

In some circumstances The Push may also hold other personal information provided by you.

3. How does The Push collect personal information?

Generally, The Push collects your personal information directly from you, through the completion of a manual or online form via the ticketing platform and donation platforms, an interaction or exchange in person or by way of telephone, email, post or through the use of the The Push website (

Generally, The Push will only collect your personal information from sources other than you if it is unreasonable or impracticable to collect your personal information from you.

4. Why does The Push need your personal information?

The Push collects, holds, uses and discloses your personal information where it is reasonably necessary for the purposes of:

  1. providing The Push’s services and products to you (or the organisation you represent) and all associated purposes including:

  2. a) to verify your identity and contact details; and
    b) to respond to any inquiries, feedback or complaints made by you; and

  3. enabling The Push to promote its products and services to you including upcoming events;

  4. assisting The Push to improve its products and services;

  5. notifying you of The Push’s services and events;

  6. maintaining donor records;

  7. identifying and informing you of other products and services that may be of interest to you from The Push or selected third parties;

  8. processing and assessing employment applications for current and future positions;

  9. your employment with The Push;

  10. accounting, billing, mail out of purchases and other internal administrative purposes;

  11. otherwise managing The Push’s internal business operations and processes; and

  12. any other legal requirements.

The Push may also use your personal information for purposes related to the above purposes and for which you would reasonably expect The Push to do so in the circumstances, or where you have consented, or the use is otherwise in accordance with law.

Where personal information is used or disclosed, The Push takes steps reasonable in the circumstances to ensure it is relevant to the purpose for which it is to be used or disclosed. You are under no obligation to provide your personal information to The Push. However, without certain information from you, The Push may not be able to provide its products and/or services to you.

5. To whom does The Push disclose your personal information?

The Push discloses your personal information for the purpose for which The Push collects it. That is, generally, The Push will only disclose your personal information for a purpose set out at paragraph 4. This may include disclosing your personal information to:

  1. third parties engaged to perform administrative or other business management functions;

  2. The Push’s professional advisors, agents, contractors, consultants and related bodies corporate;

  3. insurance providers;

  4. recruitment and labour hire agencies (as required); and

  5. regulatory bodies if and as necessary, including during audit processes.

The Push’s disclosures of your personal information to third parties are on a confidential basis and/or otherwise in accordance with law. The Push may also disclose your personal information with your consent or if disclosure is required or authorised by law.

6. Overseas disclosures

The Push is not likely to disclose any personal information to overseas recipients.

However, if The Push becomes likely to disclose personal information to any recipients located overseas, The Push will update this privacy policy regarding the likely disclosures (including, if it is practicable to do so, the countries in which such overseas recipients are likely to be located).

7. Direct marketing

Where we have obtained your consent to do so, The Push may collect, hold, use and disclose personal information in order to inform interested persons or entities of products and services offered by The Push or to facilitate business relationships.

Individuals can opt-out of receiving such communications by contacting The Push on the contact details set out in paragraph 11 or through any opt-out mechanism contained in a marketing communication.

8. Security of personal information

The Push takes steps reasonable in the circumstances to ensure that the personal information it holds is protected from misuse, interference, and loss and from unauthorised access, modification, or disclosure.

The Push holds personal information in electronic forms in secure databases on secure premises, accessible only with the appropriate authentication keys and passwords by authorised staff.

Upon request, The Push will destroy or de-identify personal information in circumstances where it is no longer required, unless The Push is otherwise required or authorised by law to retain the information.

9. Can you access and correct the personal information that The Push holds about you?

The Push takes steps reasonable in the circumstances to ensure personal information it holds is accurate, up-to-date, complete, relevant and not misleading. Under the Privacy Act, you have a right to access and seek correction of your personal information that is collected and held by The Push. If at any time you would like to access or correct the personal information The Push holds about you, or you would like more information on The Push’s approach to privacy, please contact The Push’s Privacy Compliance Officer on the details set out in paragraph 11 below.

 The Push will grant access to the extent required or authorised by the Privacy Act and take steps reasonable in the circumstances to correct personal information where necessary and appropriate. 

To obtain access to your personal information:

  1. you will have to provide proof of identity to ensure that personal information is provided only to the correct individuals and that the privacy of others is protected;

  2. The Push requests that you be reasonably specific about the information you require; and

  3. The Push may charge you a reasonable administration fee, which reflects the cost to The Push for providing access in accordance with your request.

The Push will endeavour to respond to your request to access or correct your personal information within 30 days from your request.

10. Cookies

When you are accessing The Push’s website, The Push uses ‘cookies’ which are small pieces of information sent from the website and stored by your browser on your computer’s hard drive. Cookies that The Push uses enable its systems to provide features of its services and allow you to visit its website without re-entering your username and/or password, personalize and improve your experience, and improve the functionality and user-friendliness of its services and monitor how its website is used through your computer.

The Push may also use targeting and tracking cookies to deliver relevant advertising to you during various advertising campaigns we may run. This may result in tailored advertising through participating third-party sites such as Facebook (including Instagram, WhatsApp and Messenger), Google (including YouTube and Google Analytics), LinkedIn and Salesforce.

For more information regarding Facebook’s use of cookies, please read their cookie policy at:

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

For more information regarding Google’s use of cookies and collected data can be found in their privacy policy here:

This information is used by The Push to improve and tailor its website functionality and better understand how you interact with The Push’s products and services and to monitor aggregate usage and web traffic routing on its website.

You can modify your browser setting by editing your browser options to reject The Push’s cookies or to prompt you before accepting a cookie. However, if a browser does not accept cookies or if you reject a cookie, some portions of The Push’s online services may not function properly. 

11. How to contact us

For further information or enquiries regarding your personal information, or if you would like to opt-out of receiving any promotional or marketing communications, please contact The Push’s Privacy Compliance Officer via the ‘Contact us’ page on this website.

12. Privacy complaints

Please direct all privacy complaints to The Push’s Operations Manager. At all times, privacy complaints:

  1. will be treated seriously;

  2. will be dealt with promptly;

  3. will be dealt with in a confidential manner; and

  4. will not affect your existing obligations or affect the arrangements between you and The Push.

The Push’s Operations Manager will commence an investigation into your complaint. You will be informed of the outcome of your complaint following completion of the investigation. In the event that you are dissatisfied with the outcome of your complaint, you may refer the complaint to the Office of the Australian Information Commissioner.

13. Additional information for residents for the European Union

If you are a resident of the European Union for the purposes of the General Data Protection Regulation (GDPR), then in addition to what is set out above, the following applies to you.

The Push is a data controller for the purposes of the GDPR and by your consenting to this Privacy Policy The Push is able to control your Personal Data in accordance with this Privacy Policy. Our Contact details are set out under the heading ‘Contact Us’.

In providing services to you, The Push may make use of a number of automated processes using your personal information and your activity on our website as tracked by us, in order to provide more tailored and relevant services to you such as providing tailored content to you through email communication, and on the website.

In addition to your rights set out above, you may: 

  1. withdraw your consent to The Push’s use of your personal information as described in this Privacy Policy by getting in contact with us and by opting out of our direct marketing by using the opt-out mechanism. The Push will take reasonable steps to ensure that the personal information we hold about you is deleted;

  2. request that The Push provides you with a copy of the personal information The Push holds about you in a portable and machine-readable form; or

  3. request that The Push erases the personal information it holds about you.

These rights are subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege).

Should you have any concerns in relation to The Push’s collection and/or processing of your personal information, then in addition to the process set out under the heading “How to contact us” you have the right to complain to a supervisory authority (within the meaning of the GDPR).

14. Changes to our Privacy Policy

From time to time it may be necessary for us to review and revise our Privacy Policy. We may notify you about changes to this Privacy Policy by posting an updated version on our website. We encourage you to check our website from time to time to ensure you are familiar with our latest Privacy Policy.

The Push’s Privacy Policy was last updated in September 2020.